The live chat software that gets the job done
SETConneq is intuitive customer service software. Quick to set up, easy for your team to use and a go-to choice for your customers.
Engage with live chat, sell with ease
Your visitors are already interested — now put live chat to work. Route Webchat, WhatsApp, Instagram, Facebook, and Email into one unified agent console to recommend products and close sales in real time.
“Most of our inquiries are sales-related, and we’ve seen a significant uptick in closed deals since launching live chat. By giving buyers immediate answers on Webchat and WhatsApp, they convert much faster.”
Make premium support your new standard
Deliver fast, personalized support across every touchpoint with proactive greetings, customer timelines, real-time sneak peek typing, and post-chat CSAT surveys.
Targeted Greetings
Trigger automatic chat prompts when visitors view high-value pages or hesitate at checkout to prevent cart abandonment.
Sneak Peek Typing
See what the customer is typing before they press send. Formulate accurate answers and respond in seconds.
Real-Time CSAT Surveys
Collect instant feedback and ratings after each chat session. Monitor agent performance and resolve dissatisfied users.
“SETConneq gives our agents the speed and context they need to deliver 5-star customer experiences across every channel.”
Boost team performance with Copilot inside the app
Copilot assists human agents by suggesting replies, summarizing lengthy conversations, and auto-tagging topics so agents respond with speed and accuracy.
Text Enhancement
Transform quick notes into friendly, brand-consistent answers.
Smart Tag Suggestions
Categorize conversations automatically for granular reporting.
• Updated billing email to finance@acme.com.
• Invoice PDF sent & resolved.
Instant Chat Summary
Wrap up chats and transfer context between shifts in seconds.
Connect with tools that support your business growth
Mix and match from 200+ integrations including Shopify, WooCommerce, WhatsApp Business, Mailchimp, and Zapier to create your communication engine powered by SE Tech.
Browse All Integrations →Monitor how live chat impacts your business
Get clear insights with live chat reports that help you make smart customer service decisions — no data expert needed.
They say... chatting has never been easier
“We have been using SETConneq for about a year now. It has greatly enhanced our ability to assist our customers across Webchat and WhatsApp.”
“LOVE this app! I’ve been able to help so many customers live on the page. Directly boosted our weekend custom orders by 40%.”
“Super easy to use, works fast with no bugs at all. Strong recommendation for online ecommerce business! Really increases conversion rate!”
“The app is fantastic! I can literally close sales on the go and handle Instagram and WhatsApp all from ONE PLACE.”
“High performance and rock solid stability. The AI Copilot makes onboarding new agents painless. Unmatched omnichannel support.”
Simple pricing for every need
Start with a 14-day free trial. No credit card required.
Starter
For small businesses wanting reliable Webchat & WhatsApp routing.
- ✓ Webchat Widget with custom colors
- ✓ Official WhatsApp Business API link
- ✓ 60-day conversation history
- ✓ Basic reporting dashboard
Team
For scaling brands requiring full 5-channel omnichannel power.
- ✓ All 5 Channels (Webchat, WA, IG, FB, Email)
- ✓ AI Copilot text enhancement & suggestions
- ✓ In-chat product cards & revenue counter
- ✓ Unlimited conversation history
- ✓ Full 200+ integrations
Enterprise
Dedicated infrastructure, custom training, and high-volume SLAs.
- ✓ Everything in Team with custom AI bots
- ✓ Dedicated Account Architect from SE Tech
- ✓ 99.99% guaranteed uptime SLA
- ✓ 24/7/365 priority phone & chat support
We’re here for you 24/7/365
Our certified Product Experts at SE Tech are available round the clock via live chat to help you succeed.
